Krooz TV Refund Policy
7-Day Money-Back Guarantee

At Krooz TV, we strive to deliver high-quality IPTV services and complete customer satisfaction. If you’re not fully satisfied with your subscription, we offer a 7-day money-back guarantee. Please read the details below to understand our refund terms.

1. Refund Eligibility

To qualify for a refund:

  • Your request must be submitted within 7 days of purchase.
  • Your account must be in good standing with no violations of our Terms of Service.
  • A valid reason must be provided for the refund request.

2. How to Request a Refund

To request a refund:

    • Contact.ipttv@gmail.com
    • Contact our support team at
  • Include your account details and explain the reason for your request.
  • Our team will review and process your refund if all conditions are met.

3. Refund Process

Refunds are issued to the original payment method used for purchase.
Processing times may vary but are usually completed within a few business days.

4. Non-Refundable Items

The following are not eligible for a refund:

  • Subscription renewals made after the initial 7-day period.
  • Services used in violation of our Terms of Service.
  • One-time activation or setup fees (if applicable).

5. Policy Updates

Krooz TV reserves the right to update or modify this policy at any time. Please review this page periodically for any changes.

If you have questions about our refund policy, contact us at

  • Contact.ipttv@gmail.com   
  • Thank you for choosing Krooz TV — your trust means everything to us!